Account Deletion Request

If you would like to delete your Remmu account and associated data, you can do so by following the steps below.

How to request account deletion

Send an email to support@remmu.com with the subject line “Account Deletion Request” and include the email address associated with your Remmu account.

What data will be deleted

When your account is deleted, the following data will be permanently removed:

• Your user profile and login credentials
• Personal information (name, email, phone number)
• Payment history and transaction records
• Uploaded files and documents (including payment proofs)
• Notification preferences and settings

What data may be retained

Certain data may be retained for a limited period as required by law or legitimate business purposes:

• Transaction records required for financial reporting and tax compliance (retained for up to 7 years)
• Data necessary to comply with legal obligations or resolve disputes

Processing timeframe

Account deletion requests will be processed within 30 days of receiving your request. You will receive a confirmation email once your account has been deleted.

Contact

If you have any questions about the deletion process, please contact us at support@remmu.com.